Customer service positions are going to people's homes more and more. And why not? equipment needs are minimal and it saves employers a ton of money not having to pronounce huge offices. It's surprisingly efficient.
Not only do many companies hire people outright to do customer service work from home, there are others that will allow you to work from home once you have proven yourself as an employee. It can be a pretty good deal.
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So how do you get in on it?
The first thing to do is to make sure that you qualify for the position. Do you have any feel in customer service? If you want to start out working from home, this will help a lot. Employers hear from so many unqualified people when they offer at home positions that they get overwhelmed. feel counts.
You also need to be sure that you have a setup at home that will suit any potential employers. While you may take distinct kinds of calls for each company, there are many factors that all employers will want.
1. A quiet workspace.
Really quiet. As in no background noise whatsoever. Doubly so if the noise identifies you as home based. Many people doing customer service from home lose their jobs over background noise.
2. A noise-cancelling headset.
As there's no way you can get rid of all background noises, a noise-cancelling headset is a huge asset. You're going to need a headset anyhow, as you can't do this job while keeping a handset. These are quite affordable and you can often get them at Target or Walmart.
3. A fairly current computer.
You don't need to have the latest and greatest, but you do need to have a decent capability machine.
4. A dedicated phone line.
No extra features on the line, just unlimited long length calling. Call waiting and so forth are not necessary, and you surely do not want non-work linked calls advent in on this line.
5. High speed internet.
This means cable or Dsl.
With this equipment and some basic customer service skills, you may be enthralling to potential employers. The equipment needed is tasteless sufficient and/or affordable sufficient that you commonly need to buy it yourself, although you may be reimbursed by your employer for some things.
A few companies will hire you at home as an employee, but many prefer to hire independent contractors. This is a part of what determines whether or not they reimburse you for anyone and has implications for your tax situation as well. Independent contractors have to cope their own taxes!
Depending on the company you work for, you may take calls for just that one company's products and services, or you may take calls for a collection of companies. Be aware that many companies are very sensitive about being discussed online. There may be privacy issues as well.
As with any work at home opportunity, be aware that there are scams out there. Do some explore and be sure that you know what you are getting into. Don't pay for a job. Taking some time can save you money and a lot of frustration.
her explanation How Do You Land a buyer assistance Work at Home Job?
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